Concentrix Walkin Recruitment 2018 Jobs in Gurgaon
Concentrix Walkin : Concentrix Walkin
interview for Team Leader. Any Graduates
/ Undergraduates candidates can attend the Concentrix
walk-in interview for the Team Leader. Grab the
great job opportunity to start your career as fresher in Concentrix.
Before attend the walk-in interview, Candidates should read all Job
description, Qualification, walkin Address Details etc., clearly given below.
Concentrix Recruitment – Walkin Interview
Company Name
|
Concentrix
|
Qualification
|
Any Graduates /Undergraduates
|
Experience
|
0 – 4 Years
|
Job Location
|
Gurgaon
|
Job Role
|
Team Leader
|
Salary
|
As par Company Rule
|
Website
|
|
Concentrix walkin for Team Leader
Concentrix Company Profile
A wholly owned subsidiary of SYNNEX Corporation, Concentrix
is a leader in high-value global business services. It partners with its
clients to deliver end-to-end customer engagement services, technology
innovations, analytics, process optimization, and business improvements. The
global business services firm transforms the customer experience, and
streamlines front and back office and industry-specific processes to provide
the highest value from every customer interaction. Based in 25 countries with a
staff of more than 70,000 who speak 40+ languages, Concentrix offers industry
expertise in 10 industries: Banking & Financial Services, Healthcare &
Pharmaceutical, Insurance, Technology, Consumer Electronics, Retail &
e-Commerce, Government & Public Sector, Media & Communications,
Automotive and Travel, Transportation & Tourism.
Concentrix Walkin Job Description
- Managing a team of 20 to 25 FTE's
- Client/Customer/People Management
- Drive Performance in the team to meet targets
- Manage the daily team activities and ensure the daily operations run smoothly.
- Drive Team adherence and manage monthly scheduling.
- Handling Escalations
- Manage key business metrics like SLA's and CSAT
- Run reports & conduct a thorough analysis of SLA misses.
- Drive Continuous Improvement in the team along with metrics improvement
- Generate dashboard and scorecards for the Team for review.
- Performance management and appraisals for the entire Team.
- Weekly Reviews to the Management on key deliverables.
- One-One with the team and scheduled Monthly Team meetings.
- Feedback and Coaching
- Knowledge management for the team and quality control
Concentrix Walkin Skills
- Excellent verbal and written communication skills.
- Should be willing to work in shifts along with the team in customer
business time.
- Overall should be a good team player with willingness to learn and drive to
achieve.
- Practice and focused on Metrics.
- Good Excel skills and Reporting knowledge
- Should be able to drive Continuous Improvement in process
Documents to Carry
- Updated Resume Passport Size photograph.
- Copy of Photo ID proof for security reasons.
- Education and Experience Documents.
Concentrix Walkin Details
Walk-In Date : 02 Feb - 04 Feb 2018
Walk-In Time : 9:30 AM to 5:30 PM
Venue Details
Concentrix Daksh Services India Pvt.Ltd.
Ground Floor, Building 6 ,
DLF Cyber City,
Gurgaon 122003
Near Phase 3 Rapid Metro Station
Contact Person- Hr